This Privacy Policy explains how SuiZhou XiaoXu E-Commerce Co., Ltd. handles personal information when you use the website at https://www.v-t.world, contact the harbor office, request a berth window or take part in a harbor sitting. The website and the harbor mornings desk are maintained for the Company with the assistance of the developer DawnRise, who supports the design, build and careful upkeep of these pages. Please read this policy before you send any personal information to the desk, because it describes what we collect, why we collect it, how long we keep it and the choices you have.
We have written the policy in plain language on purpose. A harbor office keeps a record of everything it files, and a privacy policy should be just as easy to read as the commission register. If any part of this policy is unclear, write to coordination@v-t.world and a clerk will explain it in ordinary words.
No 11 Guangzhou 2nd Street, Xiangjiang Trade Center, Dongcheng, Zengdu District, SuiZhou City - 441300, China (CN)
Email: coordination@v-t.world
Phone: +19455995395
Website: https://www.v-t.world
1. Who we are
SuiZhou XiaoXu E-Commerce Co., Ltd. is a company registered in China and operating from a harbor office in SuiZhou. The Company provides computer integrated systems design and related professional services, and it runs the harbor mornings desk described on this website. In this policy the words we, us and our refer to the Company, and the words you and your refer to a visitor, a caller, a client or another person whose personal information reaches the harbor office.
The Company is the controller of the personal information described in this policy. That means the Company decides what information is collected, why it is collected and how it is handled. The developer DawnRise supports the Company as a technical and design partner, but the Company remains responsible for the website, the harbor records and every answer given to a privacy question.
You can reach the harbor office at any time by post at No 11 Guangzhou 2nd Street, Xiangjiang Trade Center, Dongcheng, Zengdu District, SuiZhou City - 441300, China (CN), by email at coordination@v-t.world or by telephone at +19455995395.
2. Scope of this policy
This policy applies to personal information collected through the website at https://www.v-t.world, through the contact form on that website, through the email address and telephone number published there, and through the harbor sittings, berth windows and commission notes that follow a first contact. It also applies to any personal information contained in the records that a client brings to the harbor office for a sitting or a review.
This policy does not apply to third party websites that may be reached through a link from our pages. Those websites have their own privacy notices, and we encourage you to read them before you send personal information to them. This policy also does not cover records that a client keeps in its own systems, even where our clerks have helped to design those systems.
3. Information we collect
We collect only the information that a harbor office genuinely needs to answer a caller, hold a berth window and keep a working record. The categories below describe what we may hold.
Information you give us directly
- Your name, the name of the organization you represent and your role within it.
- Your email address, telephone number and, where you provide it, a postal address.
- The subject and body of the message you send through the contact form or by email.
- Notes taken by a clerk during a telephone call, including the date and the one sentence that describes your request.
- Records you bring to a harbor sitting, which may contain the names and contact details of your own staff, customers or counterparties.
Information created during the service
- Commission notes, tide sheets, market letters and review notes that refer to you or to the work you have asked the desk to carry out.
- The berth window calendar entry that records the hour held for you and the clerk who confirmed it.
- Correspondence between you and the desk, including short confirmations sent to check a wording before a note is signed.
Information collected automatically
- Technical data sent by your browser, such as the type of device, the browser version, the pages you requested and the time of the request.
- Server log entries that record ordinary network information, used to keep the site available and to investigate faults.
- A small amount of anonymous measurement data where the Company has enabled basic site statistics, as explained below.
We do not ask for, and we do not want to receive, sensitive categories of personal information such as health records, biometric identifiers, religious beliefs or the details of a political opinion. If you believe that sensitive information has reached the harbor office by mistake, please tell us so that it can be removed from the record.
4. How we collect information
Most of the information we hold arrives in one of three ways. First, you may send it to us through the contact form, by email or by telephone. The contact form on this website is built to prepare a message in your own mail application rather than to store your details on a server, so the first copy of your message stays in your own mailbox and only reaches us when you choose to send it.
Second, information is created as the desk carries out the work you have asked for. A commission note names the person who signed for the instruction, a berth window entry names the clerk on duty, and a market letter records who received it. These records are created by the harbor office in the ordinary course of the morning, and they are kept together with the rest of the client file.
Third, a small amount of technical information is recorded automatically whenever a browser requests a page from the website. This information is produced by the ordinary operation of the internet and is used only for availability, security and fault finding.
5. Why we use information
The harbor office uses personal information for a short and specific list of purposes.
- To read and answer a request that you have sent to the desk.
- To open a berth window, confirm it in writing and release it at the end of the hour.
- To draft, sign and file commission notes, tide sheets, market letters and mooring review notes.
- To hold a harbor sitting and to prepare its written summary.
- To keep the harbor record accurate, so that a review round can trace every note to the moment it was ordered.
- To protect the website and the harbor records against misuse, unauthorised access and technical failure.
- To answer a privacy question, a correction request or a complaint.
- To meet a legal obligation that applies to the Company in China or in another jurisdiction where the service is performed.
We do not use personal information for automated decision making that produces a legal effect about you, and we do not build profiles for the purpose of selling advertising. The desk is a small office, and every use of a record can be traced to a clerk who was trying to keep the morning in order.
6. Legal bases for processing
Where the Company processes personal information under a legal regime that requires a stated basis, we rely on the following grounds.
Performance of a contract or steps before a contract. We process your name, contact details, instructions and correspondence so that we can answer your request and carry out the work you have asked the desk to perform.
Legitimate interests. We process technical logs and ordinary office records to keep the website available, to protect the harbor records and to operate a small desk in a steady and predictable way. We balance these interests against your rights and we limit the information to what the morning genuinely needs.
Consent. Where the law requires consent, we will ask for it clearly and separately. You may withdraw consent at any time by writing to coordination@v-t.world, and withdrawal will not affect the lawfulness of processing carried out before the withdrawal.
Legal obligation. We may process and retain records where a law requires us to do so, including tax, accounting and business record provisions that apply to the Company.
7. Harbor records and the register
The commission register, the tide sheet set, the market letter book, the window calendar, the mooring review notes and the sitting summary together form the harbor record. Each piece has a defined purpose and a defined life span. Because the harbor record may contain the names of individuals, we treat it as personal information and apply the same care to it as we apply to any other cabinet of client papers.
A record may hold the name of the person who signed a note, the clerking initials of the person who corrected a sheet, the name of the clerk who confirmed a window and the name of the person who received a market letter. We keep this information because a record without a name is a record that cannot be checked. A caller who wants to know who signed a note is entitled to an answer, and the register must be able to give one.
Where a client brings its own papers to a sitting, the papers remain the property of the client. The harbor office reads them during the sitting, takes notes that refer only to the pattern of the filing and returns the papers at the end of the day unless the client asks for a copy to be kept as part of the sitting summary. Names of the client staff that appear in those notes are held only for the purpose of the review and are removed when the summary is closed.
9. Measurement and site statistics
The Company may enable a basic measurement service to understand whether the pages load correctly and which pages are reached most often. Where such a service is enabled, we configure it to avoid personal identifiers, to avoid cross site profiles and to retain aggregate information only for a short period. We do not use measurement data to identify a visitor, to sell a visitor profile or to target advertising.
Server logs are kept separately and for a shorter period than harbor records. They record ordinary network information such as the requesting address, the requested page and the time of the request, and they are used for availability, security and fault finding. Where a log is needed to investigate a technical problem, access is limited to the clerk handling the fault.
11. Service providers and processors
Each provider that touches personal information on our behalf is chosen for reliability rather than for price alone. Before a provider is engaged, we check that it can keep the information confidential, that it applies reasonable security measures and that it will not use the information for its own purposes. The arrangement is recorded, and the provider is told the specific services it may use the information for.
Where a provider processes information outside China, we take the steps required by applicable law before the transfer. These steps may include a written data processing agreement, an assessment of the legal environment in the destination country and, where needed, binding contractual clauses. The Company keeps a short list of providers and reviews it once each year, in the same way that the harbor record is reviewed on a fixed weekday.
12. International transfers
The Company is based in China and serves clients in other countries. When you contact the Harbor office from outside China, your information will be received in China and may be processed there. Some of our providers may also store information in other jurisdictions. Where information is transferred across a border, we take reasonable steps to ensure that it receives a level of protection consistent with this policy.
International transfers are limited to what is necessary to carry out the work you have requested, to keep the website available and to answer your questions. If a transfer requires your consent under applicable law, we will ask for it before the transfer takes place.
13. How long we keep information
Harbor records are kept for a defined period and then retired. The periods below are the ordinary rules of the desk; a longer period may apply where a law requires it or where a legal claim is open.
- Enquiries that do not become work. Read at the desk, answered once and removed from the working file after twelve months.
- Commission notes and berth window entries. Kept for the current season and the following two seasons, then archived in a closed file and removed after six years.
- Tide sheets and market letters. Kept as part of the season record and removed after six years, unless a client asks for a longer period.
- Harbor sitting summaries. Kept for as long as the client remains active with the desk and for six years after the last record is closed.
- Server logs. Kept for a short period, ordinarily no more than ninety days, unless a fault or a security investigation requires a longer period.
- Accounting and tax records. Kept for the period required by law in China and in any other jurisdiction where the Company is registered for tax.
When a record reaches the end of its period, it is removed from the working file and destroyed in a controlled way. A paper record is shredded, and a digital record is deleted from live systems and from the ordinary backups within a reasonable period. Where a record has been cited in a review note, the note is retained until the review is closed and then handled in the same way.
14. How we protect information
The warehouse of a harbor office is only as good as the habits of the people who work in it. We protect personal information through a combination of physical, technical and organisational measures that suit the size of the desk.
- Access to the harbor record is limited to the clerks who need it for the work in hand, and access is reviewed when a clerk joins or leaves the desk.
- Digital files are held in controlled accounts with strong passwords and, where available, a second factor of authentication.
- Paper records are kept in a locked cabinet in the harbor office and are released during a held window rather than at any hour of the day.
- The website is served over an encrypted connection, and the contact form is designed to avoid storing your message on the server.
- Backups are taken on a regular schedule and are tested so that a record can be restored after a fault.
- A clerk who becomes aware of a suspected breach reports it at once, and the desk follows a short written response plan.
No system is completely immune to fault. If a breach occurs that is likely to create a risk to your rights, we will notify you and the competent authority as required by applicable law, and we will explain what happened in plain language.
15. Your rights and choices
You have rights over the personal information that the harbor office holds about you. These rights are not absolute, and a legal obligation may prevent us from carrying out a request in full, but we will explain the reason if that happens.
- Access. You may ask whether we hold information about you and receive a copy of it.
- Correction. You may ask us to correct information that is inaccurate or out of date.
- Deletion. You may ask us to delete information where there is no lawful reason for us to keep it.
- Restriction. You may ask us to limit the use of information while a question about it is being answered.
- Objection. You may object to processing that we carry out on the basis of legitimate interests.
- Portability. You may ask for a copy of the information you gave us in a structured and commonly used format.
- Withdrawal of consent. Where processing relies on consent, you may withdraw it at any time.
To make a request, write to coordination@v-t.world with enough detail for the desk to identify the record, or call +19455995395 during desk hours. We may ask for proof of identity before we release a record, because a harbor office that hands records to anyone who asks is a harbor office that cannot be trusted. We will answer a request within the period required by applicable law, ordinarily within thirty days of receiving the information we need.
16. Privacy for Children
The website and the harbor desk are intended for businesses and professional users. They are not directed to children, and we do not knowingly collect personal information from a person under the age of fourteen. If a parent or guardian believes that a child has sent personal information to the desk, please write to coordination@v-t.world and we will remove the information from the working file.
Where a family business involves a young person in a professional capacity, the harbor office will ask the person responsible for the business to confirm that the contact is appropriate before a record is opened. The same standards of care that apply to any other caller apply to such a contact.
17. Market letters and direct contact
The market letter is a trading document prepared for clients and counterparties, not an advertising bulletin. It is sent to people who have asked for it or who are party to a trading relationship with the desk. A person may ask to be removed from the distribution list at any time, and the removal is recorded on the day page of the market letter book.
We do not send unsolicited commercial messages about products that are unrelated to the harbor desk. If you receive a message that appears to come from us and you do not recognise it, please forward it to coordination@v-t.world so that the desk can investigate. The Company is not responsible for messages sent by a third party that misuses its name, but it will help wherever it can.
18. Third party links
The website may contain a link to the site of a provider or a body whose standards are relevant to the harbor desk. A link is not an endorsement of the privacy practices of the other site. When you leave our pages, the privacy notice of the site you enter governs what happens to your information, and we encourage you to read it.
Where a link is placed on a page that carries personal information, we take reasonable care that the destination is genuine. If you find a link that leads to an unexpected destination, please tell us and we will review it.
19. Changes to this policy
The harbor desk reviews this policy once each year, and it may update the policy sooner when a service changes, a provider is replaced or a law is amended. When a change is material, we will publish the updated policy on this page, change the date at the top of the page and, where the change is significant, send a short notice to clients who have asked to be kept informed.
You are welcome to keep a copy of this policy for your records. The version that governs a request is the version published on the day the request was received, and the date at the top of the page tells you which version you are reading.
20. Questions and complaints
If you have a question about this policy, or if you believe that the harbor office has handled your information in a way that does not follow it, write to coordination@v-t.world or address a letter to SuiZhou XiaoXu E-Commerce Co., Ltd., No 11 Guangzhou 2nd Street, Xiangjiang Trade Center, Dongcheng, Zengdu District, SuiZhou City - 441300, China (CN). You may also call +19455995395 during desk hours.
We will acknowledge a complaint within a short period, explain what we have found and tell you what we have done to put it right. If you are not satisfied with the answer, you may raise the matter with the competent supervisory authority in your own jurisdiction. The Company will cooperate with that authority and will keep a record of the complaint alongside the harbor record to which it relates.
Thank you for reading this policy to the end. A harbor office cannot work without the trust of the people who call it, and every measure described here exists to keep that trust in good order.